Our commitment to making this platform accessible to everyone
EngageIQ can be used with a keyboard alone, with a visible focus indicator. A scripted keyboard-only walkthrough of the core workflows (sign-in, joining and running a call, the officer console and administration) was completed in October 2026.
AvailableButtons, form fields, tables and charts carry names and structure for screen readers. Testing with screen readers (NVDA and VoiceOver) is still to be done.
In testingAudio descriptions for visual content and interface elements.
PlannedEngageIQ is tested against WCAG 2.0 Level A and AA: automated scans of the product's screens, including live calls, and a keyboard walkthrough of the core workflows (October 2026). Issues found are fixed and retested. Manual screen-reader testing is still to be done.
TestedAn optional per-user setting adds higher contrast, an always-visible focus indicator, larger touch targets, reduced motion and persistent field labels. With it off, the standard appearance is unchanged.
AvailableLive calls show captions, and recorded calls offer captions and a transcript.
AvailableWe are committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying relevant accessibility standards. Contact your administrator if you encounter any accessibility barriers.
